Gambling is entertainment — and ubajee is committed to keeping it that way. Our responsible gaming framework gives every player the tools, knowledge, and support needed to stay in control and play within their means.
At ubajee, we believe that gambling is a legitimate form of entertainment that millions of Bangladeshi adults enjoy responsibly every day. Cricket betting, live casino games, and slot titles from world-class providers like Pragmatic Play, Evolution Gaming, and JILI are genuinely entertaining — and for the vast majority of our players, they stay that way.
But we also recognise that for a small number of people, gambling can become problematic. Problem gambling affects not just the individual player but also their family, relationships, and financial wellbeing. That is why ubajee has built a comprehensive responsible gaming framework — not because we are required to, but because we genuinely care about the long-term wellbeing of every player on our platform.
Every tool on this page is available to all registered players directly from the account dashboard. None of these tools require you to prove a problem exists before using them — they are designed to be proactive measures that help you stay in control at all times.
Decide on a budget and a time limit before every session. Treat any losses as the cost of entertainment, just as you would a cinema ticket or a meal out. Never chase losses — the next game will not undo the last one.
Only ever gamble with money you can genuinely afford to lose. Never use funds earmarked for rent, bills, groceries, education, or family commitments. ubajee's deposit limit tools make it easy to enforce this boundary automatically.
Healthy gambling fits naturally alongside other hobbies and social activities. If you notice that gambling is crowding out other things you enjoy, or that you are spending more time thinking about betting than anything else, that is an early signal worth paying attention to.
If gambling is causing stress or tension at home, speaking to a trusted family member or friend is a positive first step. You do not need to be in crisis before asking for support — early conversations are far easier and more effective than late ones.
ubajee's responsible gaming tools are built into every account. Setting a deposit limit, requesting a cooling-off period, or initiating a self-exclusion are all straightforward actions that you can take at any time, with immediate effect.
Every tool below is available to all ubajee players free of charge, directly from the account settings panel. No waiting period, no approval required — most take effect immediately upon activation.
Set a daily, weekly, or monthly maximum deposit amount. Once your chosen limit is reached, further deposits are automatically blocked until the period resets. Limits can be reduced immediately; requests to raise a limit are subject to a 24-hour cooling-off period before taking effect, giving you time to reconsider.
Define the maximum amount you are willing to lose across a set time period. When your net losses reach that threshold, your account is automatically restricted from further wagering until the period ends. This tool is particularly useful for players who find it difficult to stop after a losing run.
Choose how long each gambling session can last — from 30 minutes up to several hours. When your session limit is reached, you will receive a clear notification and be logged out automatically. Session limits reset each time you log in, ensuring consistent control over time spent on the platform.
Enable periodic pop-up reminders that appear at your chosen intervals during a gaming session — every 30 minutes, every hour, or every two hours. Each reminder displays how long you have been playing, your net session result, and gives you the option to continue or end the session. A small but powerful prompt to pause and reflect.
Request a temporary break from the platform for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, your account is suspended and you will not be able to log in, deposit, or place bets. Promotional communications are also paused for the duration. The account is automatically reinstated once the period expires.
If you feel that gambling is becoming a serious problem, self-exclusion allows you to permanently or long-term close your ubajee account. Exclusion periods range from six months to five years, or permanently with no end date. During self-exclusion, the account is closed, withdrawable balances are returned, and your details are flagged to prevent re-registration. This is the most powerful tool we offer.
Problem gambling rarely appears overnight. It tends to develop gradually, with warning signs that are easy to dismiss. The sooner these signs are recognised, the easier it is to take effective action.
Increasing bets or continuing to play in an attempt to recover money already lost. This is one of the clearest early indicators of problematic gambling behaviour.
Feeling the need to conceal the amount of time or money spent gambling from family members, a partner, or close friends is a significant warning sign that should not be ignored.
Using money intended for rent, bills, groceries, or family expenses to fund gambling activity. Financial stress caused by gambling losses is a serious and escalating warning sign.
Making repeated unsuccessful attempts to cut back, take a break, or stop gambling entirely. Feeling restless, irritable, or anxious when not gambling are signs of dependency.
Withdrawing from family, friends, or social commitments because of the time and mental energy consumed by gambling. Relationship strain is both a symptom and a consequence of problem gambling.
Using gambling as a way to escape problems, relieve anxiety, or manage difficult emotions such as loneliness, boredom, depression, or grief rather than as a form of entertainment.
The questions below are designed to help you reflect honestly on your gambling habits. There are no right or wrong answers, and no one but you will see your responses. If you answer "yes" to three or more of these questions, we strongly encourage you to make use of ubajee's responsible gaming tools or to speak with our support team.
These questions are adapted from internationally recognised problem gambling screening frameworks. They are provided for self-reflection purposes only and do not constitute a clinical diagnosis.
Have you ever felt the need to bet increasing amounts of money in order to achieve the same level of excitement or satisfaction from gambling?
Have you ever returned to gambling the day after a significant loss in order to try to win your money back?
Have you ever lied to someone close to you — a family member, partner, or friend — about the amount of time or money you have spent gambling?
Have you ever gambled using money that was needed for essential household or personal expenses, such as rent, food, bills, or school fees?
Have you ever felt restless, irritable, or anxious when you tried to reduce or stop gambling, or when you were unable to access the platform?
Has gambling ever caused you to miss work, skip a family commitment, or neglect a responsibility that was important to you?
Do you find yourself thinking about gambling frequently when you are doing other things — planning your next session, replaying past bets, or calculating what you might win?
Have you ever borrowed money, sold personal items, or considered illegal means to fund gambling activity?
You do not need to be at rock bottom before asking for help. If gambling is causing you stress, financial worry, or relationship difficulties — even in the early stages — our support team is available around the clock to help you activate protective tools, close your account, or simply talk through your options. There is no judgement. Reaching out is the right move.
[email protected]Support available 24 hours a day, 7 days a week, including all public holidays. Response target: within 2 hours for responsible gaming requests.
Gambling is at its best when it stays fun. Browse our full game library, check our FAQ for quick answers, or log in to manage your responsible gaming settings right now. Remember: 18+ only. Play within your means.